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Terms and Conditions – Royal Moccs
Welcome to Royal Moccs, Pakistan’s Top Shoes Brand for handcrafted leather shoes. By accessing or shopping from our website (royalmoccs.com), you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
General
Royal Moccs is an online store specializing in handmade leather shoes, men’s loafers, leather boots, and Chelsea boots in Pakistan.
By using our website, you accept these Terms and Conditions in full.
We may update these terms from time to time to improve your shopping experience.
Products & Descriptions
All products, including men’s leather shoes, leather loafers, and boots, are handcrafted from genuine leather.
We aim for accuracy in product descriptions, sizes, and colors, but slight variations may occur due to natural materials or display differences.
Orders & Payments
Orders can be placed directly through our website.
We accept multiple secure payment methods available in Pakistan, including COD (Cash on Delivery) and online payments.
Prices are displayed in PKR and may change without prior notice.
Shipping & Delivery
We deliver across Pakistan, including major cities like Karachi, Lahore, Islamabad, and Faisalabad.
Standard delivery time is 7–15 working days.
Shipping charges may apply depending on location and order size.
Returns & Exchanges
Customers can request an exchange or return within 7 days of delivery if the product is unused, undamaged, and in its original packaging.
For size exchanges, customers may bear return shipping costs.
Refunds are processed in case of defective or incorrect products only.
Intellectual Property
All content on this website, including product images, descriptions, and designs, belongs to Royal Moccs.
Unauthorized use, reproduction, or duplication is strictly prohibited.
Privacy Policy
Your personal information is protected and only used for order processing, delivery, and improving your shopping experience.
We do not share or sell customer data to third parties.
Contact Information
For queries, complaints, or support, contact us at:
📧 Email: [email protected]
📞 Phone: +92-370-9941230